Elite Havens Concierge

Concierge Experience

Mizunara - Food Sushi

Niseko is famed as a world-class ski destination on the back of its powder snow, all-ability terrain and outstanding facilities. But few know that come summer, the Hokkaido countryside blooms into an unbelievable holiday destination with gorgeous landscapes, a relaxed atmosphere and gourmet food.

Leave your worries behind and let Elite Havens Concierge do the leg work for you. Our highly-qualified team has all the information you may need including the best bars and restaurants around the area and will be happy to make a dinner reservation for you.  They can also arrange ski lift passes and rental equipment. Your first time skiing? We’ve got you covered. Ski or snow boarding lessons can be arranged in a group or with a private instructor so you can brush up your skills before you hit the slopes. Concierge services also include grocery shopping, airport transfers and free shuttle van services in winter within Hirafu village.

After a long day on the slopes, you may not want to toil in the kitchen. Enjoy in-house private dining by Niseko Gourmet and sample some of Hokkaido’s famed produce and seafood. A traditional sushi bar can be set up within the privacy of your chalet or a sukiyaki dinner cooked fresh in front of you, best enjoyed with the family gathered around, sharing tales of the day’s adventures. Gourmet food can also be delivered to the chalet for you to enjoy at your convenience. From a typical Japanese breakfast to a five-course Japanese dinner and two-course dinners for children, there is no dull meal when you dine with Niseko Gourmet.

Guest Reviews

  • March 4th, 2020 - March 8th, 2020

    We had the best experience of our lives. Daniel and Alice are the bomb.com! Spacious, cozy, heated floors, amazing showers, and friendly Elit Havens staff. An amazing place. I would definitely recommend.

    James M, United States
  • February 20th, 2020 - February 26th, 2020

    Absolutely no complaints! The house is sensational and the Elite Havens drivers were always so helpful and friendly. Will come back. We had a fabulous stay from the moment we arrived. So many unexpected pleasures including breakfast provisions and valet service from happy, well informed and obliging staff. The house is so magnificently appointed and is one of the few times that traveling as a large group has been perfectly accommodated. Chairs, glasses, cutlery - everything!

    Samantha V, Australia
  • February 8th, 2020 - February 13th, 2020

    Beautiful living space with super comfortable bedrooms. The kitchen and dining table is a wonderfully sociable design. The bunk room was especially cozy for the kids. Clean, great service from management and beautiful views. We will be back.

    Clara F, United States
  • February 3rd, 2020 - February 8th, 2020

    Full of light on all days, we loved this house. The service was kind and welcoming. Thank you.

    Mia W, Hong Kong
  • January 2nd, 2020 - January 9th, 2020

    This property was lovely and we thoroughly enjoyed our stay. There was an Elite Havens shuttle van available to take skiers to the mountain and to assist with other transportation needs. The house is amazing and 12 people can stay together while still having some privacy as the bedrooms are on different floors. The home is modern and up to date with WiFi, large TV, Xbox, plenty of bathrooms, excellent showers, modern and functional kitchen. The property was immaculate and fresh towels were provided every other day. The house is situated in such a way that there was privacy from the road but wonderful mountain views and ample sunlight. It snowed quite a bit during our stay and the large windows provided a wonderful indoor/outdoor experience. There is a combo washer/dryer, a boot room with separate entry for all the clunky ski gear, hooks for coats, hairdryers, ample cleaning supplies (dish soap, dishwasher detergent, laundry powder) and those lovely Japanese heated toilets! All in all, it is a wonder!

    Jane V, India
  • December 11th, 2019 - December 15th, 2019

    Great design, comfortable, big, spacious. Our family of nine absolutely enjoyed the stay here. Looking forward to coming back.

    Brenda W, Hong Kong
  • December 2nd, 2019 - December 4th, 2019

    A wonderful apartment with spaces carefully thought out while creating coziness at every corner. Its amenities are as complete as you can imagine - particularly if you intend to cook. The open kitchen area is next to the living area - designed in giving a sense of connection while whipping up a meal in the background. The main bedrooms layout at the top floor are well designed with a deep sunken bath to soak off after a day of activities. If you have young children or traveling alone, I'm confident that you will love the large bunk room. There's also an equipment room where you can access directly from outside of the apartment to store your ski stuff without the need to lug them through the main door. All in all, it had been a superb time spent in the apartment. Highly recommend if you're visiting Niseko.

    Joey C, Singapore
  • November 27th, 2019 - November 29th, 2019

    It's a very warm and comfortable lovely house. We had a great time here. Definitely the highlight of our trip, thank you.

    Zhe C, China
  • April 29th, 2019 - May 3rd, 2019

    I would like to comment on how pleased I was with the service provided by the staff at Mizunara.

    Haruhiro O, Japan
  • January 7th, 2019 - January 13th, 2019

    Amazing house - fabulously appointed. Brilliant service from Niseko Boutiques (Elite Havens). The snow was superlative and the company exceptional. A great holiday.

    Mark S, United States
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